BotswanaPost and MultiChoice Botswana Strengthen Ties in The Name of Customer Experience
In an effort to provide our consumers with convenience and access to the best in television entertainment, BotswanaPost and MultiChoice Botswana have partnered to provide access to the DStv service through the vast network of Botswana’s oldest post service provider. This development is a result of a strategic partnership between BotswanaPost and MultiChoice Botswana; two companies which are rooted in Botswana and committed to improving lives in a significant way. This strategic partnership not only provides DStv subscribers with more location options in which they can pay their subscriptions, they get to enjoy more convenience as the subscription payments are also available on BotswanaPost online platforms. “Our business has grown hand-in-hand with the economy of Botswana by forging long-term partnerships which put the communities in which we operate in and our customers first” commented MultiChoice Botswana Managing Director, Katlego Arnone. “Our partnership with BotswanaPost, an entity that over the years has become so essential and so synonymous with the simple existence of a Motswana citizen, is one we are exceptionally proud of. For us, it’s bigger than just convenience to the customer. It’s symbolic of our commitment to Botswana, to being part of Botswana and to growing with Botswana and its people.” “Spanning over one hundred and forty years (140) years, the BotswanaPost drive of ‘Service Leadership’ has been a key component in how we do business,” says Cornelius Ramatlhakwane, Chief Executive Officer of BotswanaPost. “Service Leadership is our commitment to the communities we serve. This has always been and remains the driving force behind everything we do to better serve our vast clientele base. The courage to engage as part of our Service Leadership enables us to build solutions which address both community and business needs. It is in line with this that BotswanaPost saw it fit to embrace collaboration with MultiChoice Botswana” he continued. Over and above the 141 Post Offices and selected kiosks in Sefalana stores, BotswanaPost’s value adding e-services are accessible via PosoOnline and will be available on PosoMoney and PosoApp in due course. In addition to paying their monthly DStv subscriptions, customers are also able to downgrade or upgrade their packages on the aforementioned payment channels as well as check their account balances. BotswanaPost and MultiChoice Botswana are mutually proud to have entered into a partnership as two businesses committed to positively contributing to the economy of Botswana and playing a positive role in the future of the country. Further details on the BotswanaPost channels for DStv subscription payments are as follows:
- PosoOnline – visit www.botswanapost.co.bw under the ‘E-Services’ tab, this is a 24 hours 7 days a week offering to provide round the clock convenience.
- Post Office – operating hours for Post Offices are:
- Weekdays: 0800hrs – 1600hrs except for Wednesday when Post Offices open at 0845hrs.
- Saturdays: 0800hrs – 1200hrs
- Sundays and holidays: closed